Blog
How GREAT FEEDBACK™ Improves the Five Behaviors™
The Five Dysfunctions of a Team™ has sold over two million copies and continues to be a fixture on national best-seller lists week after week.
What We Write
Viewing Publications Categorized "Communicating"
Blog
Top 10 Feedback Mistakes Calgary Managers Make
Whether it’s a formal performance appraisal meeting or one of your ongoing feedback conversations, bear in mind the pitfalls that can turn the conversation on its head.
Blog
Is Your Management Team Properly Conducting Performance Reviews in Calgary AB?
It’s performance review season again, striking fear into the hearts of managers and employees alike. This is mainly because feedback conversations only happen once or twice a year rather than...
Blog
10 Tips to Develop your Leadership Presence through Listening and Attention
Are you too busy in life? Too much going on? Feeling unsteady on the teeter-totter of work-life balance? Too distracted by, well, all those distractions? I guess it won’t help...
Blog
38 Natural Leadership Qualities That Make You a Better Person
It is important to continue to improve yourself every day and the best way to do that is to take note of all the natural qualities that make up who...
Blog
Leadership and Love
I’m critical. And I’m judgmental. Of people and of things. At times my head floods with negative thoughts.
Blog
Connecting with People - Getting Back to Basics
This morning I watched a Ted Talk entitled “Falling in Love is the Easy Part” by Mandy Len Catron (Catron's Ted Talk). She is known for writing an article in...
Article
Organize Effective Meetings by Asking These 2 Questions
Earlier this year, we began working with a senior management team looking to improve their individual and collective leadership effectiveness.
Blog
Why Listening is Such a Key Leadership Skill
Did you get everything done yesterday that you wanted to? How about the day before that? Would you like more time in your day to do everything? Work, texting the...
Article
Leadership Development in a Challenging Workplace Needs a New Approach
Every day news stories, images and videos squawk like vultures over politics, catastrophes and hardship. Global leaders struggle with terrorism, poverty and hunger, infectious diseases, cyber-crime and the confusing global economy.
Blog
What Kind of Leader Does the World Need Now?
Our world has seen dramatic changes over historic time, mostly influenced or led by memorable men and women.
Article
10 Ways to Develop a Positive Mindset After Surviving a Layoff
It’s all too familiar these days: the heartbreaking images of empty cubicles, vacant offices, deserted downtown parades, and recurring headlines spewing news of cost reduction and more layoffs.
Blog
Dealing with an ANGRY Employee During a Feedback Conversation
The Final Blog (Part 6) in a Series of Managing Five Common Emotional Reactions
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Feedback Conversations: How to Deal with Employees TAKING OFFENSE
Part 5 of 6 in a Series of Managing Five Common Emotional Reactions
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How to Handle Strong DISAGREEMENT in Employee Feedback Conversations
Part 4 of 6 in a Series of Managing Five Common Emotional Reactions