Follow these steps for offering a sincere and authentic apology that will build trust and reconnect you with the person you have offended:
What We Write
Thank you to the organizing committee of the IPLS for inviting us to speak at your symposium this year.
What if we told you that in 4 easy steps that take one minute or less you can communicate what you value on the team, help people feel great about...
What’s your biggest fear about having feedback conversations? Ah, of course. Getting an emotional reaction that crashes everything sideways.
In a recent survey of 350,000 people worldwide by Franklin Covey, people admitted to spending up to 40 per cent of their time on unimportant or irrelevant tasks.
With shocking speed last year we fell into this major downturn in the oil patch in western Canada and economically worldwide.
If you’re one of the many people who have been laid off recently, this is for you. Recovering from the varied and complex ramifications of a job loss can be overwhelming.
In the early 2000s, Boeing, faced with a slump in business, offered early retirement to 9,000 senior employees.
While the dramatic drop in oil prices has rocked the oil and gas industry, the ripples are being felt far beyond Calgary’s office towers.
With shocking speed, we’ve fallen into a major downturn in the oil patch. Capital projects have been cancelled and jobs and budgets have been drastically cut.
It’s no secret that the face of the global workforce is changing and that the approaches taken by leaders and managers must evolve with it.
If the skilled labour shortage in the oil patch isn’t enough of a leadership challenge, we’ve now been blindsided by $40 oil that no one seemed to predict.
There are 8.1 million boomers in the Canadian workforce today. They started retiring about three years ago and are exiting the workforce in vast numbers.
The Canadian energy sector is facing the largest talent shortage in history, yet many organizations are either unaware of it, ill prepared, unsure how to tackle it or are too...
What’s more important? Reducing your overall turnover, or minimizing the turnover of your best people? As competition for your best people increases due to the global (aka Local!) skilled labour...